---
title: "E2120 Invalid Email Address"
description: "E2120 Invalid Email Address"
keywords: "E2120 Invalid Email Address Salesforce Data Error"
url: "https://myrapidi.com/wiki/e2120_invalid_email_address"
locale: "en"
published: "2024-01-26T10:57:05Z"
modified: "2025-03-12T11:42:37Z"
---

This is pretty self-explanatory, but Salesforce actually has its own method for calculating whether an email address is 'invalid' or 'valid', and Salesforce has judged that these records fall into the Invalid category.

&nbsp;The error message would be the following:

**E2120 - ECE\_SForceDataError: We got an error back from SalesForce when trying to update or insert data in SalesForce: Error returned from SFDC on upsert: [fields: Customer\_Email\_\_c , message: Customer Email: invalid email address: 1 , statusCode: INVALID\_EMAIL\_ADDRESS].**

The most common cause is bad data such as : spaces in email addresses e.g. "test@ test.com", multiple @ symbols e.g. "test@test@test.com" or invalid characters such as commas e.g. "test@test,com". Make sure you clean up the email addresses before attempting to Insert / Update them into Salesforce.

&nbsp;One way to fix this within RAPIDI is to update your current mapping and add the [ISEMAIL formula](https://wiki.myrapidi.com/wiki/isemail) and filter out any bad data when the records are transferred from your source system to Salesforce.&nbsp;
