Manage Users

Under Manage Users you have a list of all users on your MyRapidi Account. Each user is listed with the user name, name, and email. Furthermore, you can see if he has 2FA enabled ('2FA' column), the number of Security Keys added by the user ('Keys' column) and if the use of a Security Key is enforced for this user (indicated by a key icon with a star also shown in the 'Keys' column next to the number). You can also see if the user is an Administrator on your MyRapidi Account and the last login time and date are shown in the 'Last Login' column. 

Actions:

In the Action column you can manage a specific user:

• See the Activity History for this user
• See the Service Access for this user
• Reset password for the user / Generate API Access Token for API user (see more below under 'Add API User')
• Add/Remove Administrator rights
• Enable/Disable Enforcement of use of Security Keys
• Disable Two Factor Authentication (2FA)
• Delete user

Administrator rights:

Assigning administrator rights to a user means that this will allow the user to create, manage, and delete other users on the account.

Add/Remove Administrator rights

When adding or removing administrator rights, the icon will switch to respectively the minus (-) or the plus (+) icon.

Enforcing the use of Security Keys

Furthermore, if you as an Account Administrator, want to enable or disable the enforcement of the use of a Security Key during login, you can do so by
1) enforcing it for yourself and then

2) enforcing it on other users by clicking the key+ icon, the icon will switch to respectively the minus (-) or the plus (+) icon.

Consultant role:

Rapidi has the possibility to assign a consultant role to certain users on MyRapidi. For example, all Rapidi consultants have this role. This role is only assigned to users that are experienced in setting up and working with MyRapidi. Some consultants at Rapidi implementation partners also have this role assigned.

As an administrator, you can manage access to your Services, and by searching for a specific consultant's name you can add access to this consultant even if he is outside your organization (Account Settings > 'Service Access').

Add API User:

1) Create a new API user:
To access the API will require a dedicated API user. Go to the Create User page in the Account Admin menu, fill out the information needed, and checkmark "API User". This will create your API user. Once the API user is created it will appear in the list of users with a checkmark in the 'API' column.

2) Generate API Access Token:
The API user will not receive an email to set the password. Instead, an API Access Token is required for authentication. To generate an API access token for the API user click the "Generate API Access Token" icon. This will open a window with the token for you to copy and use.

The Account Administrator would need to give the API user service access, edits rights, etc. in order to work with the API accordingly.